Frequently Asked Questions
Where do you ship?
We currently deliver across Canada only. You can also choose to pick up your order at our Brampton clinic location.
How long does shipping take?
Orders are typically processed within 1-2 business days and shipped via standard delivery. Most orders arrive within 3-5 business days.
What payment methods do you accept?
We accept all major credit cards, debit cards, and secure online payment options at checkout.
Are your products tested?
Yes. At Peak Human Store, we only offer lab-tested, tried and trusted products that meet our strict quality standards.
What is your return policy?
If you are not satisfied with your purchase, you can return or exchange unopened items within 14 days of delivery. Please contact our customer support team to start the process.
Can I track my order?
Yes. Once your order has shipped, you will receive a tracking number by email to follow your delivery.
Can I pick up my order?
Absolutely. Simply select the Brampton clinic pickup option at checkout, and we will notify you when your order is ready.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us right away and we will arrange a quick replacement or refund.